Shaffer Funeral Home
2315 W Commercial St, Ozark, AR, 72949
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arkansas
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My family has used Shaffer’s for a lot of my relatives; husband, grandma, grandpa, mom, dad, brother, mother-in-law along with a lot of uncles and aunts. We received the best service for each. They were very sympathetic and made us feel loved. My son and I have already made our final arrangements and I truely believe they will give the same empathy and sympathy. We also never had a problem paying for the services up front because there will be some who never finish paying. I used to work at a library and the hardest part was asking people to pay their small fine so I can only imagine it is as difficult for them to relay their payment policy as it is for you to hear it. I’m sorry some have had a negative experience but realize this is a difficult time and sometimes we need to just fight. I’ve also had those feelings in other situations. Sorry for anyone who has to use this service but Shaffer’s is the only place I would trust.”
— teresa lasater
“Casey and the staff at Shaffer Funeral Home went above and beyond for our family, incredible communication and providing so many options to make sure our family received exactly what we wanted and needed to honor our mamma. Would recommend this professional establishment to all our family and friends who want an honest and exceptional experience. Seriously could not have prayed for more of seamless transition after a tragic loss in our family.”
— Lauren
“Shaffers recently handled my father’s cremation and visitation. The entire staff was compassionate, professional and treated us with dignity and respect. It was such a difficult time and they handled us with care. I can highly recommend their service. Thank you to the Shaffer Funeral Home staff.”
— Leslie King
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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