Life Insurance Claim Filing
Step-by-Step
Organize your documents, coordinate with beneficiaries, and file your claim correctly. We handle the paperwork and carrier coordination so you can track progress.
Takes ~10 minutes. No payment required to start.
Not sure if a policy exists? We can help locate it.
When Claim Assist Is Helpful
Our coordination service helps streamline the claim process in these situations:
Multiple Beneficiaries
Coordinate claim filing when multiple beneficiaries need to file separately or jointly.
Missing Documents
Get guidance on required documents and help organizing what you have.
Carrier Delays
Track claim status and follow up with carriers when responses are delayed.
How It Works
Simple, guided process to file your claim correctly
Complete Intake
10 min
Answer questions about the deceased, policy information, and beneficiary details.
Document Preparation
5 min
Upload required documents. We review and organize everything needed.
Carrier Submission
1-2 weeks
We prepare and submit your claim to the insurance carrier on your behalf.
Status Tracking
Ongoing
Track your claim status and receive updates until payout is confirmed.
Ready to Start Your Claim?
Begin the intake process now. No payment required to start.
Start Claim Process (Free)Takes ~10 minutes. Payment required only after review.
Transparent Pricing
Simple, fair pricing with no hidden fees
Setup Fee
$99
Paid upfront to begin claim preparation and coordination work.
- Guided claim preparation
- Document review & checklist
- Carrier submission assistance
- Status tracking until payout
Success Fee
5%
Charged only if you receive a payout from the insurance carrier.
- Calculated on actual carrier payout amount
- Your $99 setup fee is credited toward this fee
- No success fee if no benefit is paid
- Each beneficiary files and pays separately
Important: MedaSynq is a claim concierge service. We do not determine beneficiary entitlement or payout amounts. Final allocation and payout are determined solely by the insurance carrier. Success fees are calculated only on the actual amount paid by the carrier to you.
Frequently Asked Questions
Why is there a $99 setup fee?
The $99 setup fee covers the upfront work required to prepare and coordinate your claim. This includes reviewing your information, preparing claim documents, coordinating with the insurance carrier, and tracking your claim through the process. This fee is credited toward the success fee if you receive a payout.
When is the 5% success fee charged?
The 5% success fee is charged only after the insurance carrier confirms and pays out your benefit. It's calculated on the actual amount you receive from the carrier, not on estimates. Your $99 setup fee is credited toward this success fee, so you'll only pay the difference (if any) after payout.
What happens if the claim is denied?
If the insurance carrier denies your claim or no benefit is paid, you will not be charged a success fee. You've already paid the $99 setup fee for the claim preparation and coordination work we performed, but no additional fees apply.
Do I pay anything if no benefit is paid?
If no benefit is paid by the insurance carrier, you will not be charged a success fee. The $99 setup fee covers the claim preparation and coordination work we've already completed, regardless of the outcome.
What if I don't have all the policy information?
You can start the intake process with whatever information you have. If you're missing policy details, we can help locate the policy through our Policy Finder service. The intake process will guide you on what's required.
How long does the claim process take?
Most straightforward claims are submitted within 1-2 weeks of receiving all documents. Carrier processing typically takes 30-60 days after submission. Complex cases may take longer.
Do you guarantee the claim will be paid?
We provide administrative assistance only. We can't guarantee outcomes, but we ensure your claim is filed correctly and completely, giving you the best chance of success.
What documents do I need?
At minimum, you'll need a certified death certificate. Having the policy document helps but isn't required. We'll guide you through exactly what's needed based on your situation.