Neptune Society
28581 Northwestern Hwy, Southfield, MI, 48034
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I was very impressed with the level of care and consideration shown with the handling of my needs, my situation involved the need for correspondence and accommodations for some overseas help, I can not thank Alicia enough for her quick and caring response to our needs even on a weekend. I feel the service and attention to detail on our behalf was exceptional. I will be contacting them very soon to have my own arrangements put in place for when the time comes, the level of trust, professionalism and confidence in a company is unparalleled. I am so grateful to them.”
— Virginia Anderson
“Amy, from the Neptune Society came to our home to explain how Neptune Society works and answered all our questions. I have been putting off planning end of life arrangements, honestly, because I didn’t want to deal with our eventual mortality. But, we had to face the fact that we weren’t getting any younger & it was time. It was important for us to take care of end of life wishes & arrangements to save our family from having to deal with this at our passing. Amy made this whole difficult process much lighter & easier.”
— Jennifer Rogers
“I cannot say enough about Zach and the incredible care, compassion, and professionalism he showed during one of the hardest times of our lives. From the moment he began assisting our family, he was kind, supportive, and genuinely caring always going above and beyond to make an incredibly difficult process just a little bit easier. Zach has a rare combination of professionalism and humanity. He treated my Dad and our family with such respect, empathy, and understanding that it made a world of difference during this heartbreaking time. His warmth, patience, and dedication will never be forgotten. If you want someone who truly cares and makes a hard situation more bearable, Zach is extraordinary. We are deeply grateful for everything he has done. Thank you again!!”
— None Ya
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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