Neptune Society
3111 Mahan Dr Unit #2, Tallahassee, FL, 32308
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We were pleased to complete the last of our estate planning with the professional and friendly assistance from Mallorie in the Daphne, Alabama office who followed up with an immediate phone call once we made our online request to Neptune Society. The information emailed to us with pricing and packages for pre-planned cremation was comprehensive and allowed us to make our decisions easily. With one phone call appointment with Mallorie, we were able to complete, review and sign all the documents electronically. As promised, we received our temporary membership cards and hard copies of contracts followed later by permanent membership cards and final details on our pre-planning package. Thank you to Mallorie at Neptune Society who made it easy to complete this difficult task.”
— Dorothy Floyd
“I recently worked with Neptune Society for my husband's cremation, and I couldn't be more pleased with their service. From start to finish, their customer service was top-rate, and their compassion truly shone through during a difficult time. They handled everything with dignity and respect, making a tough process much easier. I'd highly recommend Neptune Society to anyone looking for a caring and professional cremation service.”
— Lorelei ONeill
“Unfortunately my son passed away & making the funeral arrangements during my time of sorrow was challenging. I am now using the Neptune Society to make it easier for my family when my time comes. All my wishes were spelled out to my specifications & I trust Neptune Society to perform my wishes in great detail, I am at peace knowing my family will not have to worry about what to do. Plans are affordable and the process was easy.”
— Leta Ann
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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