Zehender Robinson Stormer Cookson Funeral Home
1435 State St, Quincy, IL, 62301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“They did an amazing job with my mom’s funeral! Jim helped us out every step of the way. He was kind, caring, and compassionate and made us feel at ease. No matter what we asked or requested they found a way to make it happen. They went above and beyond any of our expectations and gave my mom the most peaceful celebration of life. They made you feel like they were giving you the warmest, biggest hug the entire process!”
— Lonette Goodyear
“Zehender did a wonderful job for my Grandmother's funeral. Very professional and timely with our family and needs. The small kitchen / break room was nice for the small children in the family to stay while the adults attended to visitation and funeral activities. Tech needs were also taken care of with knowledgeable staff.”
— Jon Borlin
“my first time planning a funeral. Mr Cookson and staff were compassionate and heipful talking me through the process.kept within my budget and still had a nice service. helped with insurance filing and every step, even after the service.”
— marcia epping
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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