Hillis Combs Funeral Home
935 Forest Ave, Zanesville, OH, 43701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Weak. Did not introduce self to immediate family members, barely responded when they introduced themselves. When asked for a good time to slip out to the restroom, suggested family member wait a few minutes then go DURING THE ACTUAL FUNERAL. Putting flowers on the casket instead of actually putting the coffin in the ground and letting us throw dirt in. How can you even refer to that as an interment ceremony when you don’t even inter the body? Flowers were not fixed to the grave in any way & had blown off within a couple hours.”
— Jennifer Kopf
“Asked politely for a water because I forgot to bring one. Im at calling hours for 3 hours. They directed me to a water fountain!!! And during covid of all things! How unbelievably cheap”
— tasha Baker
“Great staff, very helpful, and caring. Lori & David Norris-Boggess”
— David Boggess
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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