Surprise Funeral Care
16063 W Bell Rd, Surprise, AZ, 85374
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I write this review for my mother, Marianne Baines and representing our entire family. My father, who was in a rehabilitation facility to gain strength after a serious hospitalization, died rather suddenly. As we often pass Surprise Funeral Care our thought was to call them. Kirston and another representative came to our home and carefully went over the list of what needed to be done after his death and discussed what they could do to assist us. After this meeting, everything...and i mean everything was taken care of efficiently, respectfully and with such kindness by Kirston. She arranged everything which even including a military service for the day after Christmas for our far flung family. My father...Sam Daniel Baines....was treated like family. I cannot recommend Ms Kirston and Surprise Funeral Care any more highly. Your loved one is safe when cared for here. Debra Fox for Marianne Baines”
— Debra Fox
“They took amazing care of my father and me. I live out of state and unfortunately there was no straight plan left from my father. They took the time to really walk me through the process and just made everything including transport back to CA so easy!”
— Matt Silvers
“This is a very good, professional, caring funeral home. Both my mom and stepdad were taken care of by Surprise Funeral Care. I can't say enough good about them. We dealt with Ned H both times. He was helpful in every way.”
— dodd anderoth
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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