Sutherlin Chapel of the Roses
783 W Central Ave, Sutherlin, OR, 97479
License #fd148466
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have had the most horrible experience imaginable. No communication. Lost paperwork. Waiting days for a phonecall that never comes. My father has been in a refrigerator for 21 days. He has insurance. They have the information. It seems to me none of the employees can tell you anything about what, when where or how long anything will take. Personally I am insulted. I would be embarrassed to be associated with a place of business that handled themselves or their patrons in such a manner. For your sake and that of your loved ones here or parted, go somewhere else.”
— Alden Lewis
“To start off the receptionists were very unprofessional. My husband and I had set an appointment with them but had to wait a whole hour while listening to the people in the back laughing joking and having inappropriate conversations. After that when they finally got around to taking our paper work they didn't even know how to run a printer and thought it was hilarious. Their miscommunication lack of information and giving you the run around is their only 5 stars. They have lost our paperwork 3 times and asked each time for more copies of SSN, Birth Certificate and ID. To me this is suspicious. Where is my father in laws information disappearing to? When asked all they say is sorry it was lost. That to me is unacceptable. During one of the visits we witnessed another family with equal animosity towards this company. In my opinion and advice, Please choose another place that will treat your family and loved ones with more care, empathy, respect and diligence that is deserved. Thank you for your time.”
— Amanda Lewis
“This business is uncaring and has treated my family poorly in their time of grief.”
— Leslie ledford
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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