Hathaway Family Funeral Homes
1813 Robeson St, Fall River, MA, 02720
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“During our time of grief, the staff at Hathaway was incredibly kind, caring, and accommodating. They supported our family through the entire process from start to finish and made a very difficult time a little easier to navigate. The staff was amazing. Larry was always available and quick to respond to texts as we worked through rescheduling my husband’s services during the blizzard. Marilyn took the time to make sure we understood the process and what to expect, and she cared for us with such compassion even making sure we had extra tissues when we needed them most. We are truly grateful for the support, professionalism, and kindness shown to our family.”
— Tricia Barbosa
“Amanda and the entire staff took excellent care of us. Our family copes through humor and Amanda was able to meet us at that level while always showing care for our grief and respect for our loved one. We were able to customize elements such as music easily. They were very responsive and flexible about things like dropping off items for the service. The service went very well and was a fitting tribute.”
— Julie Janson
“Hathaway has been taking care of these difficult moments for my family for quite some time. We always know they can be counted on for support along with taking care of everything in a manner that makes things much easier on our loved ones”
— michele spinale
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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