Horizon Funeral Care
7530 E Main St, Mesa, AZ, 85207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“James made making arrangements for the services of our love one easy, taking extra time and care to deal with issues surrounding processing the death certificate paperwork, flower delivery communication issues, and processing photos into a lovely slideshow during the service as fast as he could because they weren't sent until the morning of. Everyone we spoke to was transparent, considerate, empathetic, and helpful, and I think if horizon funeral care hadn't been here then we might not have been able to have a service at all. Our loved one looked peaceful, and at rest because of the care and attention that was shown to him by the staff, and we will be glad to remember him the way we saw him today because of them.”
— Gwenyvieve Leeson (Gwen)
“Perfect send off for Dad. James, the Director, did a fantastic job helping us through these hard times. Even some things that were done on such short notice, such as our photos for the slideshow that were sent in that morning, they were prepared by the start time and were able to be used no problem. The prices were great, the staff were great and they made everything super smooth. Can't thank them enough for such awesome service.”
— Anonymous spruce
“When I first spoke with James Robinson at Horizon Funeral Care, I was relieved. Losing a loved one is never easy, but his warmth and professionalism gave me hope that we’d be in good hands. Sadly, that hope has turned into three months of frustration, unanswered calls, and the kind of stress you’d think a funeral home would try to ease, not create. The issue? A simple error on their part with the death certificate, one that has left my family stuck in limbo, unable to handle legal affairs, close accounts, or move forward. Three months later, it’s still unresolved. They don’t call back, they don’t address the mistake, and they certainly haven’t offered compensation or a refund for services we paid for but never received. Their initial kindness feels like nothing more than a front for bad business practices. And truly, what kind of business model involves preying on people at their most vulnerable? Maybe they should add “emotional manipulation” as one of their service packages. Bottom line: Horizon Funeral Care is a poor excuse for a funeral home. If you’re looking for compassion, accountability, or even basic competence, you won’t find it here. Unless, of course, you want your grief extended indefinitely by paperwork purgatory.”
— XTopher Travels
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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