Waters & Hibbert Funeral Home, LLC
124 W Gregory St, Pensacola, FL, 32502
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Our family is so thankful for the Waters and Hibbert staff for the assistance they provided us after the passing of our father a few years ago and our mother, this past month. They helped us make early preparations for the inevitable, and guided us through the difficult and emotional issues that face every family when a loved one passes on to eternity. Rick, Chris, and Bob, were kind and patient, and very mindful of what our family needed and wanted. We thank them heartily and recommend them to anyone struggling with how to best prepare and provide a respectful moment to their loved ones.”
— Twayne Mobley
“Waters & Hibbert Funeral Home, LLC handled our beloved great-grandfather’s services with incredible care, dignity, and compassion. He lived a beautiful 96 years, and during such an emotional time for our family, their team was professional, attentive, and thoughtful in every detail. They went above and beyond to honor his service in the US Air Force, ensuring his dedication and sacrifice were respectfully recognized. They even arranged a police escort to the base for his burial, which was such a powerful and meaningful tribute. It meant more to our family than words can express. We are deeply grateful for the kindness, organization, and genuine respect they showed our great-grandfather and our entire family. We highly recommend Waters & Hibbert to anyone in need of professional funeral services.”
— Sarah Holton
“I am deeply grateful for the exceptional service and support I received from Rick (Richard) and Chris at Waters and Hibbert Funeral Home. As a new widow, their compassion, professionalism, and unwavering dedication far exceeded anything I could have hoped for. They were available at any hour—day or night—to answer questions and offer comfort during an incredibly difficult time, and they truly made me feel like part of their family. Their diligent coordination with the military and their attention to every detail ensured that all my wishes were honored. From helping craft the obituary, to guiding me through the service, creating a beautiful memorial video, and overseeing the interment, they made certain my husband was honored with the respect he deserved. My family and I felt genuinely supported and cared for throughout the entire process. These gentlemen truly went above and beyond. They made an overwhelming and emotional experience as smooth as possible, and I cannot thank them enough!”
— colleen whitbeck
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Waters & Hibbert Funeral Home, LLC?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing