Swan Funeral Home
825 Boston Post Rd, Madison, CT, 06443
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Swan did a very good job. The flower shop they used did a horrible job. The flowers did not look anything like the photo I provided, they were very pale and uninspiring. But more importantly the roses had brown edges around the petals, and almost all of the flowers were wilting and had gone by. It was very embarrassing and upsetting . I tried to take a few flowers home to put in a vase and took this photo however I wish I had a photo of the two arrangement during the memorial service so you could see them. This rose was one of the best. I threw the rest away as they were unsalvageable.”
— Jane Maurer
“My father recently passed away and I was fortunate enough to have had the help of David Blackwell and Swan funeral home to help me through the process. David professionally and thoughtfully handled every detail of the process, from cremation to burial. Dignity truly does Define them.”
— Blue Bleeder CT
“Every staff member we met was kind and compassionate, respectful, and helpful during this very difficult time. They made the experience, peaceful and gentle.”
— Kathy Pitura
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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