New Horizon Funeral Chapel and Cremation
821 13th St, St Cloud, FL, 34769
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“When they came to pick up my Dad they had only one person so I had to help carry my father who just died 2 hours earlier out of the home and shocked that there was another body in the vehicle they used to pick up my father. Felt like they treated him like a side of beef. When I called the following day they expressed that is just normal operating procedures normally they would pack 4 people at a time. pretty disturbed 7/18/2025”
— Pete Conklin
“In your greatest time of need they are there to help. They are kind, understanding and very professional. In our case we needed my mother sent to NC and they took care of all the details. Because we had gathered information months prior we discovered they are the most reasonable in the area. There is a lot to learn about the funeral business. Most funeral homes are now corporate owned and when you speak with one you are also speaking with the other ones in the area. They are owned by the same company and have same extremely high prices. New Horizons is family owned and you deal with the owners.”
— Vernon Brady
“Very professional and compassionate with process of preparing my father’s passing away. From the moment the gentlemen picked my father’s body , the arrangements of his cremation Mr. Michael and Ms Laura were outstanding in every details. Highly recommend their services in such a difficult moment when losing a loved one.”
— Brenda Ortiz
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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