Gentry Griffey Funeral Chapel & Crematory
5301 Fountain Rd, Knoxville, TN, 37918
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Dylan and the team at Gentry Griffey were great to work with during the planning and services for my Grandfather. Dylan has a gift and skill for dealing with folks during a difficult time. All details were handled exactly as they communicated they would be and we felt cared for and confident throughout the process. Thanks Gentry Griffey.”
— Chris Appleby
“At probably the worst moment in my life, Gentry Griffey funeral home helped me navigate my beloved Father's final rest. From the lovely two gentleman who came to collect my daddy from my childhood home to the funeral home directors who explained the pricing and the process, they acted very professionally and compassionately. They kept their promises regarding price and details, and they removed a tremendous burden of stress from my seemingly endless list of things I have to do to say goodbye to my Father. In addition, long after their responsibilities were finalized, they touched base with me in support of my grief journey. I highly recommend Gentry Griffey to you. Let them help you put your loved ones to a beautiful final rest and navigate your path of grief.”
— Kimberly Spargo
“Lot my grandma Dec 3rd, I was her caregiver and only family member (all our family lives out of state) leaving me to make all life and end of life decisions. The staff at Gentry were helpful and respectful. Our family enjoys historical things and they were so nice to tell us the story about the building and its owners. Hands down the best 💓”
— Stephani Tietjen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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