Lowe-Neddo Funeral Home
4715 Margaret Wallace Rd, Matthews, NC, 28105
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My beautiful 3 year old daughter passed away from chronic kidney disease in December of 2016. We had known the end was coming, so we had quietly discussed our wishes for end of life and postmortem care, but had not made any finite plans before the time came. That night, hospice gave us a list of local funeral homes and we chose Lowe-Neddo. We were allowed to drive my sweet girl to the funeral home in our personal vehicle in the middle of the night, with an escort from hospice. Lately, I have been seeing social media posts about something called a “cuddle cot” for mothers who have stillbirths, neonatal loss, and infant loss. The cot cools the baby, allowing mom to stay with them longer to grieve. This makes me think of Michael at Lowe-Neddo. The night I lost my daughter and brought her to him, he turned down the thermostat extremely low in a room in the funeral home and allowed myself and my immediate family to stay with my daughter. We slept on the floor and he brought us breakfast biscuits in the morning. He knew I was freaked out about leaving my daughter, because i never really had in her lifetime. I couldn’t stand not knowing exactly where she was at all times, so Michael promised me he would not move by baby at all when I was away - and he didn’t. He allowed us to have lots of private time with her during his after hours. She was in Michal’s care for a few days before being cremated. He even let my family ride along in the van when he drove my baby on her last ride to the crematorium. I am posting this review 9 years late, but I will NEVER forget the level of genuine kindness and care Michael provided my daughter, myself, and the rest of our family.”
— Alysia Emmanuel
“My family used Lowe-Neddo(Michael)at the advice of my family’s church. What a mistake this was! They have created the most unnecessary stress during a very difficult time. They have dragged their feet from the very beginning to complete the simplest tasks. Only unprofessionalism is what my family has experienced from them! We have to call them continuously and follow up on things that WE PAID THEM them to do. My mother in law was cremated in April and we STILL do not have the plaque to go on her ashes!!! If I could give them 0 stars I would!”
— Robin Layne
“I do not recommend this funeral home to any family. I went through a horrible experience. Find a place where your wishes, opinions are honored. An important painful moment should be respected.”
— Judith “Jud” Rivero
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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