Neptune Society
2380 Hicks Rd, Rolling Meadows, IL, 60008
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Neptune handled my brother’s passing without adding stress to the family. Eileen is the best , compassionate, knowledgeable and considerate and does her best to keep you uptodate of process. I did pre planning for my brother and having done that helped because everything was paid and taken care of for my brother before his demise. Recommend Neptune highly.. Thank you Eileen and Neptune. 🙏”
— carol montgomery
“My experience with The Neptune Society group in Rolling Meadows was superior. Their kindness and sensitivity and competence were demonstrated every step of the difficult journey of selecting the best aspects for my husband's final resting place. I can recommend them without reservation.”
— Judith Docekal
“During one of the most difficult times in our lives, the staff at the funeral home provided exceptional care, compassion, and professionalism. From the very first phone call, they treated our family with kindness, patience, and genuine understanding. Every detail was handled with dignity and respect, allowing us to focus on honoring our loved one rather than worrying about arrangements. The service was beautiful and thoughtfully organized. The staff went above and beyond to accommodate our wishes and made sure everything ran smoothly. Their empathy and support truly made a difference during such an emotional time. We are deeply grateful for their guidance and highly recommend their services to any family in need of caring and professional funeral arrangements.”
— Linda Kuglarz
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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