Dodd Payne Hess Funeral Home
350 W Maple Ave, Fayetteville, WV, 25840
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We used Dodds for our cremation needs. All of the employees at this facility were wonderful. Brian, the director, had reached out the day of my mother's passing, and was so kind, sympathetic, and empathetic. One of his assistants, Sierra, was so friendly and easy to talk to; answered all of our questions and was incredibly helpful. This is a wonderful facility and made this process incredibly easy, especially for living out of state.”
— i.am.2meka
“The staff members Brian and Van are the friendliest folks you could ever meet. They both go above and beyond in their kindness. Brian is willing to do whatever is needed to make the experience easier on the family. Van is extremely nice and keeps you informed of everything going on in her own courteous way. They are both just wonderful people who ease your pain with their caring smiles.”
— Joey Johnson
“Dodd Payne was a great decision when it came to caring for my dad after his passing. When they came to pick him up I had just started burning an incense, those who use them know they can burn for a good while. Adam had no problem waiting outside until it finished burning & that was huge for me because most people look as cleansing with smoke & what not as something silly. He was very careful & respectful with my dad & our family. Very thankful to have them in our area. Highly recommend!”
— Sarah Horrocks
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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