The New Pitts Mortuary
2031 W Capitol Dr, Milwaukee, WI, 53206
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My brother was at this place . And funeral home director refused to talk to the immediate family but freely talk to a non-member of the family don’t return calls did not respect the Family wishes of returning his body to immediately. Family turned it over to a friend. this from Home is a very worst place to take someone loved one and I’m hoping that Milwaukee do a full investigation on this location”
— Kevin Johnson
“I can't believe the owners allow what happens in this funeral home...Whoever the owners are we didn't meet at all.. The lady at front desk should not be there. Since she's the 1st person you see. She doesn't greet, she's rude, she has no customer service skills, no compassion the list goes on. My father's funeral was in November 2024 no greeters, they had some young girl with shades on & attire was not appropriate to speak on behalf of the funeral home..During my father's service you heard staff laughing from office. I had to keep calling about my father's remains when I was originally told it will only take a week..It took weeks for me to receive my father's ashes.. The only person that has any type of human dignity is Andy & the mortician (I didn't get his name) I don't know if there's any other funeral homes that are better in area.. I do not recommend this so called funeral home..(Read other reviews)”
— Nakeda Thompson
“They did a great job wit my grandmother she looked so amazing she looked exactly like herself I thank you guys so much for everything the service was great I really appreciate everything you guys done”
— Starlisha Williams
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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