Fulton-Theroux Funeral Service
181 Ocean Ave, New London, CT, 06320
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Fulton-Theroux Funeral Service (Old Lyme) did a fantastic job in setting up a memorial service for my wife. The staff were helpful and friendly. Examples of attention to details: the guest book, a large framed portray (16”x20”), a stack of thank-you notes, a large LED TV monitor for slide shows, etc. We are very pleased with everything they have done for us.”
— Julian Lo
“Fulton-Theroux made a really hard time much more manageable, with care and comfort. Nick was amazing to work with, and helped us out with many last-minute requests. He is so knowledgeable, kind, and we never felt pressured. He has so many contacts and flexible ways to accomplish what we needed to accomplish in a short amount of time. I’m so glad we chose them and would recommend them to anyone.”
— Kristin Leverone
“Extremely helpful service. Professional, friendly and caring. They came and helped us in the middle of the night. In such a hard and sad time they showed sympathy and understanding. Thank you very much. Lillian M.”
— Lillian Marinovich
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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