Filbeck-Cann Funeral Home of Milner & Orr
1117 Poplar St, Benton, KY, 42025
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“After 100 years, 5 months and 15 days on earth God called my Mom, Ollie Edwards, home to Heaven. My sisters and I made pre-need arrangements some 8 years ago so when the time came the staff at Filbeck-Cann Milner & Orr graciously stepped in and professionally took care of everything. As a family friend, Ryan even came in on his day off and with expertise explained the procedures and services so well that we didn't even have questions. From start to finish the service, atmosphere and friendless made a difficult time so much easier. Thank you, Ryan, Filbeck-Cann, Milner & Orr for all you do for this community. Well done good and faithful servants.”
— Bonita Edwards
“Being in the business myself, i see things that family wouldn't at a funeral service. The Staff did an amazing job for my grandfathers funeral I was immensely empresses. They not only have a beautiful funeral home and memorial building, they also made us feel like we were the only family that mattered to them at that time. The funeral home manager Ryan Graham was right there every time I needed him, they made the worst day of my life and my families life so much easier. Thank You for what you do and please keep up the good work, we need more funeral homes like this......”
— Brad Williams
“When my mom passed away, we always knew that her funeral would be at Filbeck-Cann because her family had used Filbeck-Cann for 50+ years. It was the best decision because they are amazing. I can't put into words how much I appreciate the staff there. Ryan, Brian, Roger, Kristina, Sue, everyone went above and beyond to meet our family's every need. They responded to every question, call and text that I had and were always there to assist. They loved and cared for our family and were patient, helpful and kind but also professional. The service was personalized to fit our family's needs perfectly. The Celebration of Life Center is beautiful and comfortable and the service was unique and special and mom was memorialized in the most beautiful way. The attention to detail was fantastic and gave us peace during a difficult time knowing that it was all taken care of. My highest recommendation for this business and their employees.”
— Jo Beth Jones
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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