White Oak Cremation
495 Winton Rd N, Rochester, NY, 14610
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“With the recent passing of my dad, White Oaks was incredibly professional and supportive during a difficult time. Mike was extremely response and helpful in answering all my questions. The website is very user-friendly.. I would highly recommend White Oaks to my friends and family. -Ben Grande”
— Liz Timm
“Mike Anthony and Bonnie of White Oak Cremation provided excellent assistance to me from the planning stage through final memorial service for my husband. They were very accommodating with my unusual request and everything went beautifully. I have since recommended them to several people. More than reasonable pricing for their services. Highly recommend.”
— Kathy Scharett
“Our thanks to Bonnie and the rest of the staff at White Oaks for all their help and knowledge in our time of need. We had a sudden passing in our family and their expertise got us through a rough time. Their professional and personable attention to detail made our experience very comfortable. We would highly recommend their services. Thanks, Cindy & Dennis”
— dmv55 kamper
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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