Arch L. Heady and Son Funeral Home & Cremation Services
8519 Preston Hwy, Louisville, KY, 40219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Tyler was amazing at helping us plan my little brother’s funeral during such a hard time. He had all of the answers for any questions we had, and went above and beyond with helping my family. The entire staff was very kind and compassionate.”
— Meagan Spear
“Find another place. My dad purchased his and my mom’s headstone in 2013. When he passed in 2020, there was still no headstone on his plot. We had a discussion with the director and thought it was ordered. (Our mistake, we should have not assumed they would do their job). When my mom passed in 2025, still no headstone on their plot. Again another discussion, signed all the paperwork again, and thought it would be handled. My brother visited the site in 2026, still no headstone, and now they cannot even get the headstone my dad wanted and paid for as that particular rock quarry has closed. They have been in contact with my brother, but when I called, the receptionist had no empathy or sympathy, just in a monotone voice repeated sorry for your inconvenience. NOT: Sorry for our mistake but your inconvenience. Again, Find another place!!”
— Thad Beasley
“If I could give this place zero stars I would. My husband passed unexpectedly last year. I used this company because I had to use someone. They have repeatedly contacted me on some marketing drip campaign--mis-spelling my name, which I am 1000% sure I didn't mis-spell on any paperwork I did for them--after I have asked at least 3 separate times to be not be contacted. The late stage capitalism of it all is so gross--you automatically opt me in to your marketing at the lowest point in my life. I am reporting every unwanted marketing solicitation (which is ALL of them, just to be crystal clear) to the do not call registry in hopes you are fined.”
— Kendell Nash
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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