New Options Funeral Services
2150 Brookhaven Ave, Placentia, CA, 92870
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Gracias por todo lo que an hacido para nuestra familia. Eran muy Hamables y los ayudadon con todo para ser todo fácil y bonito para nuestra hermana. Yo recomiendo esta compañía. I wanted to say thank you to all the wonderful people that helped us out during this difficult need. Scott McAulay and staff were beyond helpful kind, and attentive to our needs. Linda did a wonderful job and explained the process very thoroughly. They were there to answer every question and made everything smooth as possible. Also Scott and Henry thank you two gentlemen for everything you guys did beyond friendly kind and shared a lot of kind words that me and my family are grateful to have heard. Your kind words were and are greatly appreciated. My family and I want to say Thank you for such a beautiful service your company has provided.”
— Erica Avalos
“The family has been in the business since 1911 and they are there to serve you during a very hard time. Their priority is still customer service”
— Madeleine McAulay
“Every thing with this business is excellent always there to answer all my questions and gave me comfort during this very hard time Thank you so much Scott”
— Rhonda Agbunag
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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