Metrocrest Funeral Home & Hilltop Memorial Park
1810 N Perry Rd, Carrollton, TX, 75006
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Caring and supportive until after you pay. Communicatio what there was, was poor. What was suppose to take approx 10 days took almost 30 days. Had to find out myself why permit for cremation was being held.up. Come to find out they didn't send permit for 2 weeks. Then it took them another week to realize permit had been approved and sent . All the while Metrocrest kept stating they were still waiting for permit. I finally did receive my Sister remains and all I got was, "we are sorry". SMH!”
— Bonnie Lusk
“Angela was there for me every step of the way in getting arrangements made for my dad. She went above and beyond and took some of the weight off of my shoulders during a very difficult time. I’m very grateful to Metrocrest and Angela.”
— Summer
“My mom passed away and Angela was so kind, thoughtful and helpful throughout the whole process. I highly recommend Metrocrest based on my experience with her. The lady that transported my mother was also very kind. I hope everyone gets to have someone like these sweet ladies to help them through their hard times when someone passes. Thank you so much, especially for your kindness.”
— jill glavin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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