Doan & Mills Funeral Home
790 W Nat'l Rd, Richmond, IN, 47374
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Doan and Mills did such a wonderful job with my mother's recent funeral. John worked with us in such a professional and friendly manner, Sammi helped get us information prior to the funeral, and the overall experience was really helpful in a tough time. I would highly recommend this funeral home.”
— Rachel Reisinger
“Doan & Mills Funeral Home gave us an amazing, professional and compassionate caring experience, at such a difficult time with the passing of our Mother. John and staff treated us like Family and made us feel comfortable through every step, allowing us to focus on honoring our Mother.”
— Lissa Shoults
“Compassionate, caring, professional and very kind all describe John Dice. He went above and beyond caring for my father and our family. During our time of sorrow he walked with us through the process helping us all along the way. We are very grateful to everyone at Doan and Mills Richmond, Indiana for everything they did. They welcomed us, comforted us, and took great care of us.”
— Debra Sams
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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