Casey & Rios Funeral Home
4540 W Diversey Ave, Chicago, IL, 60639
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We held our mom's service 13 year's ago at Casey's and the service then was beyond words, but now there are no words to describe how grateful we are. They are very professional and all the staff helped guide us during this difficult time we had to endure. From the time we met for the arrangements to the final moment of barrel. They had our back. The director even stated with us at the grave site till they finished filling the grave. Please make sure you upload plenty of pictures. The slide show they create is spectacular. We are forever grateful. ❤️”
— Ruth Reyes
“Thank you for giving me and my family a beautiful and peaceful time at your beautiful funeral home. Everyone is so nice and understanding we are so glad we got to have my mother service there. We did not have any problems at all again thank you so much.”
— Phil Negron
“We had to say goodbye to my little brother earlier this year. They let another family enter our area. They showed someone what we did so they might do it too. My brothers ear was still blue. And on top of that said if we did leave at 8pm we would be charged an extra $250 every half hour! No respect!”
— amanda Jamry
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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