Ross Mortuary Inc.
3618 Lyons Ave, Houston, TX, 77020
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“On behalf of the late Everett Jerome Smith, our families the Smiths and O'Neails would like to thank the entire Ross Mortuary family for taking care of all of our needs and. Upon entering Ross we were greeted with a smile and that made a huge difference. Mr. Loche listened to us and was very patient with us because that first visit we were so overwhelmed and was all over the place with emotions. It wasn't just about business with the staff, but we felt the empathy that was shown and it was genuine. Having to plan a loved ones Homegoing Celebration service that was tragically taken from us was very painful and unimaginable. Everett's casket spray was beautiful and done beyond our expectation. Thanks to Kenneth Wright for always taking care of family. The communication between Ross and Paradise/Cemetery Beautiful to get our beloved laid to rest by our nephew was a Godsend because they are right next to each other space 5 and 6. Our God is awesome and He showed us so much favor during this difficult. Again thank you Ross Mortuary for easing the burden.💙💙💙🤍🤍🤍”
— Zemyra Thompson
“Losing a loved one is a challenging experience, but my interaction with Ross Mortuary brought me comfort. Mr. Locke's calming and professional demeanor ensured that every detail was taken care of. The day of the viewing was remarkable; my husband looked peaceful and natural, as if he were simply napping. I was overjoyed and found myself embracing everyone in the room, grateful for the beautiful presentation. Thank you, Ross Mortuary, for your invaluable support during this difficult time. Your kindness meant the world to me.”
— Evelyn Netter
“My experience with Ross Mortuary was quite gentle by the staff. They realized that one needed comforting during this time of grief and they provided. My husband appearance was breathtaking. Ross staff did a marvelous job.”
— Beverly Modique
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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