Neptune Society
2120 S 700 E C, Salt Lake City, UT, 84106
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Utah
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“In my time of extreme emotional need, during the moments after my wife died at home, our pre-arranged Neptune contact was able to come through for us after a couple of seemingly unnecessary calling a couple of additional numbers. Within about 2 to 3 hours maximum two very polite gentleman came and quietly took my wife away. The pre-arranged burial at sea was performed without difficulty and her ashes were placed into the water off the coast of San Francisco area. Neptune‘s contacting me for the obituary and the photograph that would be associated with the obituary was extremely well done and the final product they provided was outstanding. For something as difficult as this was for me, the work Neptune did was efficient, well done, comprehensively and completely fulfilling.”
— Roger C. Dunham
“My husband and I chose Neptune Society as our personal and unified response to how to best see our final journey to the Pearly Gates. Following our discussions on our individual wishes for our own "end of life", we investigated and made the same decision. Neptune Society was our mutual choice. A Representative came to us ad explained the role of Neptune Society. All was made very clear and we understood the wheres, whens, hows and whys of the process. Now, over ten years later, I lost my beloved husband. His Hospice Nurse called the Neptune Society number I gave her following his demise after a long illness. She and I were given immediate help as to procedure. Neptune was true to it's word. Response and care were there for me. Kindness, tenderness, understanding and expediency followed. I have no doubt that when my time comes, my family will be given the same tender, respectful and caring response that my husband and I have been given.”
— Judith Winkler
“I had a very positive experience arranging a preplanned cremation. The process was handled with great compassion, professionalism, and attention to detail, which meant a lot given how sensitive this subject is. Pricing and payment options were very reasonable and manageable. My consultant, Toby Sausedo, was outstanding - attentive, patient, and genuinely caring. He returned calls promptly and guided me through every step, making the process feel calm and manageable. I highly recommend this service to anyone considering preplanning.”
— Carolyn Allen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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