Heritage Funeral Directors
4101 St Claude Ave, New Orleans, LA, 70117
License #fd74718
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Louisiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“First let me say Thank You to the wonderful caring Staff at Heritage Funeral. From the initial first phone call Mr. Author was very caring, professional and sincere. Upon my visit the receptionists was very professional and caring, During the planning process Ms. Shana was patient and very helpful as I had never planned a funeral before they were not trying to sell the most expensive services they actually listened to my requests and was able to guide me in the best financial direction suitable for me. (I did call other Funeral Directors but before I could explain what I was looking for they all asked how much was my policy.) Not Heritage they were patient and accommodating and most of all very inexpensive.”
— LaTanya Bethea
“I am only giving them 1 star because the funeral is over. DON'T USE THESE PEOPLE. They lack compassion and customer service. They will try to fast talk you into a corner. Do not release your death benefits to them. They will even threaten to hold/lien on your dead family members. They are slow moving in getting death certificates. It has been 3 weeks and I am still waiting. No matter what you pay they will keep coming up with additional cost. Their website has additional fees every time you use it. My family will be taking this matter further.”
— Alice Powell
“They not like they say they are still waiting on obituary for my brother and lots of these are old ones one here never again with these people!!!”
— Sandy Reno
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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