Iles Westover Funeral Home
6337 Hickman Rd, Des Moines, IA, 50322
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Iowa
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Shawn and the staff at Iles Westover Funeral Home are exceptionally efficient, organized and knowledgeable. Their kindness did not go unnoticed. We appreciated their excellent professional advice and guidance that made dad's celebration of life run smoothly right down to the last detail. I would highly recommend Iles Funeral Services to anyone needing a compassionate support team during what is always a difficult time. With much appreciation. The Family of Cliff Rood”
— Rhonda Phillips
“We recently entrusted Iles Westover Funeral Home with our daughter’s arrangements, and they provided outstanding service during an incredibly difficult time. Their staff was compassionate, patient, and genuinely focused on helping our family—not on selling us things we didn’t want or need. Everything was handled with professionalism and the utmost kindness. We are deeply grateful for their support and the care they showed our family.”
— Jerry Holt
“We are so grateful to Iles Westover Funeral Home for the caring and compassion they showed us when our father passed away. Joe and the staff were very easy to work with. Thank you so much.”
— Dan Stein
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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