Milner & Orr Funeral Home and Cremation Services of Paducah
120 Memorial Dr, Paducah, KY, 42001
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I contacted Milner & Orr in the first half of February regarding funeral arrangements for my brother. I spoke with Susan initially. She was very sympathetic and helpful, explaining their product offerings. Next, I spoke with Brandon, after my brother passed. He also was very sympathetic and helpful. He explained how my brother would be cared for by their staff, and assisted me with the paperwork that needed to be completed. When I arrived to take possession on my brother’s cremains, Ashley was there to help me finish the process. The entire staff at Milner & Orr were very caring and professional during this difficult time. I would recommend their services to everyone. Thank you Milner & Orr!”
— Robert Bottoms
“In 2008 my nephew passed away in a drowning accident. Milner and Orr covered the cost of his funeral completely. Which ill never forget. Sadly we have had to use them many more times since then but just the gracious act of covering my nephews funeral meant so much. They are good people. Just taking the strain off my family of funeral cost for a child meant the world. We have had my brother, my daddy, and just a few days ago my sisters funeral. They go above and beyond to help. I hope to not to need them again any time soon but they are good people.”
— Crystal White
“Milner & Orr made a very difficult time in our lives manageable with care and compassion. This not our first experience with them and should we require these type of services in the future they will be our first. Everyone that we communicated with there was caring and addressed all of our questions. Thanks again for your support!”
— Susan Cude
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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