Lozano's Flagstaff Mortuary
2545 N Fourth St, Flagstaff, AZ, 86004
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I couldn't have made a better decision for choosing someone to care for my daddy after he passed. Richard and Sheena made the process as easy as possible given such a difficult and heartbreaking situation. They are soooo caring and compassionate. The service is truly next level and you never feel like "just a number" here which makes me heart the happiest. I know both me AND my daddy were taken great care of and that's all I could ever ask for. I highly recommend and would choose them time and time again.”
— Lauren Reid
“Lozano's Mortuary has been BEYOND helpful for our family during this difficult time. They have gone above and beyond in helping to look for my mother's belongings and getting us everything we need. Sheena was so easy to work with & took her time explaining the process and who we needed to contact. THANK YOU for your kindness & professionalism!”
— Nicki Burnworth
“I Highly Recommend Lozano's Flagstaff Morturary. Richard, Joann and Cherie were so helpful and professional. They made the process for my mothers funeral very easy and stress free.”
— Becca Hallum
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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