Moss-Norris Funeral Home
100 S 3rd St, St. Charles, IL, 60174
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Moss handled the pet cremation of our beloved dog. We dealt with several different staff members during the process and they were ALL extremely nice to work with. From our family to yours…thank you.”
— Skip Awl
“My step dad passed away doing the beginning of the pandemic and wasn’t able to have a funeral. Only 10 was allowed to view him through a glass and he was tested negative for it. I thought the same thing will happen to my father, which also tested negative. They allowed us to have a funeral of 50 people inside the building and more can come but they’ll have to rotate. We went over by 5 not thinking babies was counted and they let us all stay without rotation. When it ended they didn’t rush us to leave, we knew the time we had to leave. His funeral was beautiful and he looked like he was sleeping. They did a wonderful job. Anthony was easy to reach and he reply same day. My father thank you cards was perfect. They also have beautiful cremation jewelry and I can’t wait until it’s ready for pick up. Thank you Moss Funeral Home”
— Miss. De
“Our father passed somewhat unexpectedly with no prior arrangements made. The process of planning arrangements for his visitation and funeral could not have been easier or more seamless. Bryan and Anthony were so kind and helpful. The facility was very nice and comfortable for our very large family. I would highly recommend Moss-Norris or Moss Family Funeral home for these difficult times.”
— Abi Barnes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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