Caldwell's Mortuary & North Coast Crematory
1165 Franklin Ave, Astoria, OR, 97103
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Our family was treated with respect. There was no pressure during our grieving to buy anything, do anything that we did not feel was wanted to bury our family members. Staff was kind and considerate.”
— Cindy Peake
“Renee Caldwell wanted me to leave my credit card open as I paid towards arrangement of a family member... She's more about up selling than providing compassionate professional services... I would avoid doing business with her, shessorr of like a used car salesman for the recently deceased.”
— Andrew Oneal
“Renee Caldwell was recommended to me. With Mom's passing, I cannot tell you how much I relied on Renee for on what to do next. She gave it freely without any committment as I came to grips with a death in the Family. So after that I decided to hire her for more of her help and advice even though a nearby mortuary handled the cremation. Like your wisest Aunt, she guided us through the decisions to make, helped with the obituary and newspaper, paid everyone for us so we only had one payment to make for her. She was the crutch I could lean on. I am so grateful for the patient understanding way she took me through everything. I am so glad she was recommended to me.”
— Wally Rogers
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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