Lane Memorial Gardens
5300 W 11th Ave, Eugene, OR, 97402
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Run from this place! My family member recently had such an awful experience and management of the service for their loved one that they are currently interviewing legal representation. Despite the immediate family pointing out they didn't think their loved one would fit in the casket the funeral home said they were confident she would and they only found out she didn't when she was removed from the hearse and the lid wouldn't close and it was resting on top of her body leaving her open to their view and the rain that day. Their Grandma was supposed to have Hawaiian Lei's placed around her neck but were instead placed on her arms to tried and hide the lid issue. The family had paid for a rain cover that leaked horribly, including onto the wicker casket and their loved one they could now see because of the lid issue and on every family member under it. Only half the chairs they paid for were out as they were supposed to be and full of rain water which they didn't attempt to help dry or clean up. They family was also supposed to receive fingerprints for keepsakes that they completely botched, rendering them unusable for anything. Presented with these issues from the day after they barely acknowledged their responsibility and offered a slap in the face compensation. In conclusion, basically don't risk making the worst day even worse.”
— Chrystal Leigh
“They did not have the grave dug, we had to stand there for over 2 hours waiting on them. The service was at 1 but it was not tell 4 when we finished.”
— Leona Griffy
“During the worst heartbreak I've ever had, Dee was so kind and helpful.”
— Mack Nesky
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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