FuneralCaring USA
2621 Mossrock, San Antonio, TX, 78230
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Kelley was at the Mossrock location and Cynthia Hildebrand was absolutely wonderful. She was so helpful, very caring and compassionate Person. Every funeral home should have a person like Cynthia on their Staff. Friends and family commented how wonderful Kelley looked so I thank the makeup person(s) for making it easier to say goodbye.”
— Barbara Griffith
“I cannot say enough good things about my experience with Funeral Director Sandra Morales. From the very beginning, she made what could have been an overwhelming and painful process feel calm, respectful, and truly comforting. Sandra guided me through every step with patience and compassion, answering all of my questions clearly and making sure I never felt rushed or uncertain. Her professionalism and attention to detail were outstanding—she took care of everything seamlessly, which gave me the peace of mind I desperately needed during such a difficult time. More importantly, she brought a warmth and kindness to the process that went far beyond expectations. She listened carefully, treated my family with genuine care, and created a sense of comfort that made us feel supported every step of the way. What could have been a very stressful and emotional experience turned into something meaningful and manageable because of Sandra’s guidance. I am deeply grateful for her compassion and the way she handled everything with such grace. I would wholeheartedly recommend Sandra Morales to anyone—she is truly exceptional at what she does, and she made a lasting difference for my family and me.”
— Jonathan Parker
“I had recently attended a service and I had recommended Sandra to a family friend and she took care of their needs. My dear friend lost her grandson and the family was very pleased with the services and how his appearance. She is an asset to the company. I recommend everyone to go to Funeral Caring USA.”
— annette elizondo
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you FuneralCaring USA?
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