Swartz Family Community Mortuary
300 S Morton St, Franklin, IN, 46131
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Scott, Mary and their team were exceptional to work with. Scott thought of everything we did not and every detail so perfectly. Mary did an amazing job too. My Dad looked so natural, unlike any funeral I have ever experienced. These folks are the very best. They made a terrible thing not as bad. They are so special to our family. You will not regret calling on them.”
— Lori Mathews
“Scott and Mary Swartz are just incredible people. They always make very difficult times so much easier! The entire staff are terrific. We wouldn’t go anywhere else for our funeral needs.”
— Doug Bohall
“I cannot say enough good about the owners and the beautiful service. Scott himself checked in on my family through the entire process, asked about our story, and took the time to listen. We weren’t rushed, they aren’t just in the business for money, these people genuinely care. Scott and his wife had the upmost sympathy and empathy for my family. He gave my uncle (a veteran) the honor he deserved. Scott and his team took care of the legion, the honors, transport, everything. It didn’t matter when it was 8 o’clock at night he still called me to let me know my uncle was home to Indiana. At the funeral Scott hugged my family and let us know we had support. They made such beautiful obituaries and bookmarks we didn’t even ask for. He stayed at the service with us, with other family members I’ve NEVER had a funeral director stay to be in support. May God bless him and his family, as he and his team have us the final peace we needed through the awful process of grief my family has experienced this week. I will not go anywhere else with any of my other family members. Ever.”
— Aleecia Canary
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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