Lafferty & Smith Cremation and Funeral Services
725 College Ave #1, Santa Rosa, CA, 95404
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Lafferty & Smith Colonial Chapel provided outstanding care and support to our family after the passing of our mother, just as they did 10 years ago when our father passed. Thomas and Tanya were a pleasure to work with—compassionate, professional, and incredibly helpful during a difficult time. They guided us through every step of the process and even helped us use an insurance policy that had been purchased many years ago. Their experience and kindness made all the difference, and we’re deeply grateful.”
— Jim Draper
“I had worked years ago with Lafferty and Smith when a loved one passed away, and needed their help again in 2025. Just as before, they were professional and caring. My main contact was funeral director Thomas Eyre. I very much appreciated not only his knowledge of the process, but also his responsiveness. I highly recommend them.”
— AM
“They are really attentive and kind. My mom purchased a funeral plan in 2008. She passed away 7/4/25. They honored the cost at which she paid in 2008 (about a 2500+ difference) without saying a word about "not making much money on this you know" as stated in previous reviews. Thomas, the funeral director, is very personable and empathetic. Although what my family wants versus what my mom paid for is different, they handled it very professionally.”
— Julianne Overshiner
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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