Carter-Trent Funeral Homes
520 Watauga St, Kingsport, TN, 37660
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“A good friend passed away in VA and he had previously started to make his final arrangements with Carter-Trent Funeral Home. Unfortunately, he did not f I wish or follow through with completion. When I knew he was passing I called Carter-Trent. They were exceptionally helpful. They had saved some of the necessary information from his prior visit. Everyone i had spoken t I was caring, compassionate and extremely helpful. When he passed everything went without a hitch. I am very grateful for the caring way they handled everything. They. One highly recommended by me.”
— Russ McManus
“All the staff were more than hospitable and kind with me and my Family when our Father passed. We all appreciate their caring nature and professionalism . All of our questions and concerns and needs were met with the utmost respect in a very timely manner”
— Kim Odom
“I lost my mother in July and she had always said that she wanted Carter Trent to take care of her services. I received a phone call that night and met with them the next day. Circumstances didn’t allow for much decision making but I appreciated how quickly things were handled. I was asked all the usual questions about what I may have wanted to add to the experience but at that time, I wasn’t sure which direction I was going. The staff was helpful, caring and compassionate and even checked in with me several times to see how I was doing. When I picked up mom’s cremains, I was expecting a wooden box, but realized we didn’t talk about urns or anything when I was there the first time. I appreciated the professionalism and concern shown to me at a time when I was somewhat lost. Thank you for your help.”
— Kim Coombs
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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