Palm South Jones Mortuary

“Julie was my contact after My wife Claudette died. When I visited her in her office she was so compassionate and professional and helped me through the process. She helped pick out an urn with a horse and beautiful wooden box. SheShe came with me when I saw Claudette before cremation. She stayed with me while I viewed my wife. She patiently stayed with me while I got to tell her some stories how Claudette was such a wonderful person. She comforted me during my crying and is such a loving person. She is the person you want to be with you during this troubling time. I only wish Claudette got to know her. Julie will always have a place in my heart. I would also like to say I briefly talked to Yvette on the phone and met her. She was also wonderful and nice to me. Palm is a very lovely place when a love one dies. And I must comment on Caesar who came to Legacy house when my wife died. He asked me if I wanted more time with Claudette and stepped out of the room. When he came out of the room with her he told me he would keep good care of Claudette. I was so touched by his professionalism and compassion. I knew he would care of her. God bless all of you. I plan on Palm being the last place where I am taken care of when I die. While I won't know it or be able to say it but Thank you for being nice to me when I'm gone. May we all have long lives. Always hug your loved ones because time passes quickly. I remember our first date and it seemed like yesterday”

— Michael Kreps

“This was our second time going through Palm S Jones and again they far exceeded our expectations. In 2024 my father passed and I had no idea what to do , I’d called to several mortuaries and off all of them the sincere empathy, sympathy and compassion that the ladies here gave me was initially what drew me in. From there, every interaction from questions to our many changes lol we’re always met with willingness to help and to truly give us what we wanted for our Fathers final arrangements . Fast forward to this year for our mother we initially started at a different location as the location fit, but very quickly we decided to go back to Palm S Jones. Again, sincerest empathy and care in such a hard time and we instantly knew that the S Jones location is where we should’ve been from the start . The ladies here, especially Ivette Julie , and Genevieve up front , are such beautiful spirits! Whatever we needed they make it happen - and in all things , we were just reassured that whatever we want or whatever our circumstances were they would make sure it all works out in the end. Very thorough at answering all questions so that we understood clearly what was going on…and if you’re someone who’s coming in with no idea of what to expect rest assured they will take their time to assist you, proving all options available. I could go on and on about the amazing assistance and care that this location offers and we will forever be so grateful for the care they gave us in the hardest times of our lives! Thank you ALL!!!”

— Ashante L

“Palm was an excellent choice in our most devastating time. Ivette was so empathetic and cared for us like we were family. The service was perfect.”

— Andrea Houston