Oakey's Funeral Service & Crematory
4257 Brambleton Ave, Roanoke, VA, 24018
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Our experience with Oakey’s South (twice) has been exceptional. They were professional and sympathetic in guiding us through this difficult process and assisting us in making the proper decisions. Every teammate we encountered went above and beyond to try to assist us in our devastation. We are very thankful and appreciative of the services provided by Lee Weaver and his team during this devastating time. I can truly say I trust Oakey’s South and recommend them without hesitation.”
— Barbara G
“My late father was cared for at Oakey’s funeral home South Chapel. As unfortunate as the event and experience was, I couldn’t have imagined a better experience or director. Asia was so sweet, kind and genuinely compassionate. She asked all the right questions and gave my brother and I time to think grieve and plan.”
— Jacob T. Andrews
“My father died in January, we had his body sent to Oakey's South Chapel to be prepared for cremation. We arrive and do the sit-down with a funeral director and his trainee. We went through all our paperwork, urn decision, cremation box, and went back to the room to sign paperwork. After signing he asked how we would like to pay today, we answered that we would do the plan "which my relatives had done in the past" the payment had always been payed in full within the first month. Nobody really shows up to the funeral home with a pocket full of cash during preparation. Especially while people are emotional of losing someone close, its hard enough walking through the doors. Nobody wants to be there and make the final decisions. It would've been more appropriate if he'd asked if you'd like to pay now or need time make financial arrangements before you pick up your loved ones remains and urn. But no, the funeral director said they no longer do that and full payment was due that day. So, my uncle goes down the road to the bank and gets the money out for them. We felt like his body was being held hostage until they received payment. Please call before hand and ask about their arrangements and how they receive payment before you send your loved ones there first. There will not be a next time for us using Oakey's Funeral Home services again. The sad part, is that I know both sides of my family have used them for atleast 38 years.”
— Jesse Graham
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oakey's Funeral Service & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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