Neptune Society
7864 Broadview Rd, Parma, OH, 44134
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“From the time I contacted Neptune Society about cremation service for my brother I was treated with sympathy, kindness,and professional treatment. They made the process easy for me. They were organized,explained each step clearly and kept me informed about what would happen day to day. Their concern for the family surpassed any expectations we had and we were treated with great respect My brother was ,too. I highly recommend that anyone dealing with this difficult time should contact Neptune Society. They helped make it much less painful.”
— Debby Carrier
“Aimee at Neptune Society was absolutely wonderful to my family and I at one of the hardest times of my life. She made a difficult and heartbreaking process bearable and held my hand through every step. Times were much different when my Dad passed away in 2020 during covid and I had to handle all the decisions, but she exceeded my expectations of any help I would receive. She is so kind and caring. She is also very informed and advocates for her clients families. Thank you Aimee for showing my mother the utmost respect and comforting me in such a time of sadness. We will be planning our aftercare soon, so my children have as much done as possible when the time comes. We will be reaching out to Aimee at Neptune Society when we are ready. Nicole”
— Nicole Spangler
“Having my parents plan ahead with these arrangements was extremely helpful at the time of their passing. It was truly a wonderful gift to the rest of our family. I found the care, professionalism, and attention to detail at Neptune outstanding. They responded quickly after the call about the death and kept us informed the whole time. We made our own arrangements with their church for the service and internment, but everything that Neptune handled was done well. Strongly recommend.”
— Rick Bunt
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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