Serenity Funeral Home & Cremation Society
1632 Sycamore View Rd, Memphis, TN, 38134
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“From the time I walked in August 14 until my dad was laid to rest August 22 2020 I have no complaints. This was one of the most difficult things I've ever had to do but the entire staff from the greeters at the door to the owner made the process simple informative and one less stessful aspect in planning for transitioning of My Dear Mr Nash My Daddy. Thank you for all the assistance and comfort extended to me and my family.”
— Summer Breeze
“We had a very good experience with Harold Ford and his team at Serenity. It is a very nice facility with competent, caring professionals. In particular, I appreciated the transparency and openness on the business side of things. That’s the way it ought to work. They have options for every family’s needs. Highly recommended.”
— Ron Edmonds
“Senator Harold Ford outdid himself when he came up with such a beautiful facility that is also competitively priced. Unfortunately, someone had to pass in order to learn of his location. Fortunately for US, we met (again) a respectable gentlemen who knows how to lay your loved one to rest with dignity, style and class. His caring staff knows how to work with clientele and meet each specific needs. Definitely concierge service was given! It is the ONLY facility we will be utilizing in the future!! Choose them, I promise you won't regret it!!”
— Nene Woods
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Serenity Funeral Home & Cremation Society?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing