Heart's Companion | Pet Memorial Center
119 Bell St, Reno, NV, 89503
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Nevada
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“They were respectful, we cremated Mac here because we heard good things about Heart's Companion. Cremation frees the soul in smoke, and we have the option to keep this part of him with us. There's a print service, so I have Mac's left paw on a ceramic. I wish I didn't have to go here in the first place, but he died and I didn't want his body to be removed or buried anywhere in this city. Heart's Companion is one of the rare good places in Reno.”
— Stephan Therianos
“We had Dr’ Ulrich who was compassionate and kind. She explained everything to us before the procedure. I can’t thank her enough for her compassion and patience. I loved my Shih-tzu so so much she helped my husband and myself with the transition of this life for him to get over the rainbow bridge! She is amazing! I would recommend her to everyone who has to make this decision for their pet! Thank you Dr. Ulrich can’t thank you enough! You are the best!”
— Bonnie Longoni
“Sad to say I have had to use multiple pet crematoriums, and one vet that did their own. Hearts Companion has on multiple occasions made crossing the rainbow bridge a little easier.”
— SgtBit
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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