Kentucky Mortuary Services Inc
104 Dennis Dr, Lexington, KY, 40503
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I really would like for someone at this place to work with me and help me get my husbands death certificates. i hired someone on line at a 1-800 number who hired these people to do a few items for my husband. Both parties are not following through with their work to get the death certificates for me. I have called both places and many county people trying to find out how i can get a death certificate. So it has been over 30 days, I am not getting the life insurance, or pension or anything for my husband because i do not have the death certificates. No one is calling me back, and everyone seems to be waiting on someone else but not following through with them to find out why they do not have the items they should have. I am really frustrated and to boot, I lost my husband and am dealing with all this stuff by my self with no support from the people i paid already. I just thank God that it is not the other way around and my husband does not have to deal with all of this mess. It is really too much to deal with and no one seems to care.”
— Linda Jenkins
“The nicest and most caring people. I had some ashes I needed to be put in some bracelets. They took the time and care to take care of all my requests. 5 out of 5 stars I highly recommend this place.”
— Robert Teal
“My firm Lewis Crematory and Funeral Services had the pleasure doing business with this firm & they did a great job. The family was very pleased. Thank you & if we can ever be of help reach out to us. Kevin Lewis”
— Kelvin Lewis
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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