WillowBridge - Cremation and Funerals
1920 E Katella Ave Ste G, Orange, CA, 92867
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I had a great experience withWillow Keri. And I really didn’t expect anything less. I know Khari the owner on a personal basis. And having had a business relationship with her previously also, I knew that it was going to be very organized, professional, and an overall comfortable experience. Right from the gate, she handled business yet was kind and courteous. As were her employees. All the way to the very end when receiving Final documentation. She was patient with me because I had a lot going on and didn’t always arrive on time as I’m sure most people are in this situation. She really made me feel like I was her only client and was taking such good care of me explaining things and making sure that I had everything that I needed when I left. It was an all overall five star experience”
— Nadine Mumford
“Very peaceful,calm experience, straight forward pricing, understands what your going through,I have experienced funeral arrangements before and they softly take advantage of your grief,Not here , very comforting ,honest ,caring ,Highly Recommended for all your funereal needs,O.C and L.A this is the place to go in your time of grief ,and it's not a gloomy environment like other places”
— David Hernandez
“My mom passed away last year. With so many concerns at the passing of a loved one, Eternity Cremation was gracious, attentive, and very affordable to assist with a respectful transition and cremation. Khari Knight and staff handled all details and lightened the burden of carrying out my mom’s final wishes. Here we are a year later, and we are in touch once again with Eternity Cremation. Khari has offered to provide her expertise to coordinate the inurnment of my mom’s remains with my father, a WWll Veteran who is at Riverside National Cemetery. We are grateful for her experience and expertise to bring this final chapter of lives “well lived” to completion. Without reservation, I recommend their thoughtful, personalized and proficient services.”
— Ron DeCaprio
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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