Serenity Funeral Chapel
2340 W Carpenter Rd, Flint, MI, 48505
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“The staff was very attentive and sincere in our time of need. They made the whole experience plain and simple. Mr Banks really works with you and didn’t throw in any added fees. Facility very well kept.. we also utilized there restaurant for or repass. Very nice establishment.soothing tunes”
— Tonya Knight
“Mr.Sheldon Banks and Serenity Funeral home Did an Excellent job and service for My Mother Elizabeth Teague The Family and I are very Pleased with the Service And Would like to Thank Them for There Professionalism and Kindness”
— Reggie T
“My family had a horrible experience with this funeral home! They were VERY unprofessional! They made us miss a hour and 20 minutes of the viewing that was supposed to be held for our loved one because they still had our loved one at Sheldon on Dort Highway allowing only the dads side of the family to see him when we all were supposed to be able to view him at 12pm before they opened the viewing up to the public. They didn’t acknowledge my aunt for losing her son or any of our family for that matter during the funeral.. they only acknowledged the dads side and catered to all of their needs but didn’t cater to my aunt at all because we found out my cousin dad is dating one of the employees at this funeral home. They’re super rude and unprofessional and don’t deserve to run a business!!!”
— Ajanae Natice
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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