Family Funeral Care
13001 S John Young Pkwy, Orlando, FL, 32837
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I would like to express my sincere appreciation for Becky Ralph-Bowie, Area Manager with Family Funeral Care, for the exceptional care and compassion she showed during a difficult time for me and my sister. After the passing of my brother, Robert Owen, Becky guided me through the cremation process from beginning to end with understanding, empathy, and professionalism. She made what could have been an overwhelming experience feel manageable and smooth. She was always available to answer my questions, no matter how small, and responded promptly and thoughtfully each time. Becky truly went out of her way to ensure that every detail — from the viewing to the documentation and the delivery of my brother’s remains — was handled with care and efficiency. Her kindness and attention to detail brought great comfort to me and my sister. I am deeply grateful for her support and would highly recommend her to anyone in need of funeral services. Her compassion and dedication made all the difference during a very difficult time.”
— Becky Schadow
“I lived 1200 miles away when my Mom passed and wasn't able to be there for all of the final arrangements. My Mom had generously made and pre-paid for her funeral arrangements almost 20 years ago. Even though I could not be there in person, Becky and everyone at Family Funeral Care made me feel like I was. The most compassionate people I've ever dealt with. If I still lived in the area they would be my definite go to for any family member or MYSELF to provide for my loved ones and me in our final days.”
— Tom Larkin
“From beginning to end , the people who helped us were kind , compassionate , knowledgeable and knew what they were doing . *The lady who helped us in the planning knew how to guide us to make the proper choices in a way that we did not feel rushed . She was very knowledgeable so we were able to narrow down the choices. * the lady who helped us during the private family viewing was so kind and compassionate. * My loved one who passed away did not look sick . They did a great job with his make up . He looked like he was his healthy self just sleeping * The place was clean and beautifully decorated in memory of my loved one . They were able to capture his life with the way they decorated . The flowers weee also beautiful. * The people who came with us to the cemetery were also very helpful and knew what to say . Thank you so much . Your service helped us do a beautiful send off to our loved one and helped ease our pain . God bless you all .”
— Glenn Gamallo
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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