Windsor Chapel Funeral Homes Ltd. - South Chapel
3048 Dougall Ave, Windsor, ON, N9E
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Help filing a known life insurance claim
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
What Families Say
“We recently used Windsor Chapel (Tecumseh Rd) for my late husband’s service. Everything from start to finish was handled with the utmost compassion and professionalism. Braeden Janisse was our funeral director and he went above and beyond to make us feel like family. Despite the sad circumstances, I am so happy that I chose Windsor Chapel to take care of my husband’s final wishes. We have two children and several of their friends were attending the visitation , Braeden set up a little table for the kids so they could have their own area to spend time with their friends and I really appreciated that for them. I also felt a lot of comfort knowing that our dog Henry could also attend the visitation and funeral without a second thought. Everyone felt included . The funeral directors do such an important job and you can tell they put every effort into handling your loved ones with the deepest of respect and care. I would highly recommend. From start to finish 5 stars (would give 6 if I could…or more). Thank you for making such a positive difference in our family’s life during such a difficult time.”
— Dayna Cunningham
“Deanna and Ken were very helpful in assisting us in finalizing our mother's service. They went above and beyond to ensure that everything was as we requested to beautifully honour our mother. Their care and compassion was appreciated at this difficult time. The Bomben Family”
— Laura BG
“I am deeply grateful to Kenneth and the entire team at Windsor Chapel - South for their exceptional service and compassion during my grandmother’s funeral. Kenneth treated our family with utmost respect and kindness, helping us feel supported through a very difficult time. They were incredibly respectful of our religious beliefs, which meant so much to our family, and honored every aspect with care and dignity. His attention to detail and commitment to honoring my grandmother’s memory made the entire service feel truly special and meaningful. The staff went above and beyond to ensure everything ran smoothly and to create a warm, comforting environment for our family and friends. I cannot thank Kenneth enough for his professionalism and empathy. Highly recommend Windsor Chapel - South Chapel to anyone seeking a compassionate, caring service for their loved one.”
— Anu Gill
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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