East Texas Mortuary & Cremation Service
15931 FM 2493, Tyler, TX, 75703
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Best. Experience. Ever. I never thought I’d be leaving a five-star review for a mortuary, but here we are! East Texas Mortuary and Cremation Service really knocked it out of the park—or should I say, laid it to rest? From start to finish, their team handled everything with a level of care and professionalism that was simply to die for. The staff was so friendly and accommodating, I almost forgot why I was there! They made the entire process as smooth as a freshly polished casket, and let me tell you, their cremation services are lit. I never imagined I’d be raving about an urn selection, but wow—if you want variety, they’ve got it. All jokes aside, they made a difficult time much easier, and I can’t recommend them enough. If you’re in need of their services (hopefully not anytime soon), rest assured—they’ll take care of you like family.”
— C. L. McClesky
“East Texas Mortuary is wonderful! Prep work is phenomenal and they always do a great job. Abbi is one of the best people they have there! She is very punctual, considerate, kind, and caring when it comes to handling things.”
— AJ Travis
“I know when I call on ETMS, they will always take care of my families. Prep work is phenomenal. Abbi is wonderful, she is punctual and always keeps me updated. I really appreciate this team!!”
— Cortney Driver
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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